What to Expect When Ordering Frames

Ordering a frame can seem intimidating, but it doesn’t need to be. Here is what we at Bonfoey can tell you in advance to prepare you for your visit.

We treat every order individually and will work with you to ensure that what you order looks good and fits your tastes and style. We have the knowledge and expertise to get you exactly what you want.

Display Space

photography of a living room
Photo by Sarah Jane on Pexels.com

When you come in, we will ask about where you plan on hanging the item. A big help would be to take a photo of the location on your phone and bring it in, but this isn’t necessary. For the space, are there any size restrictions we need to know about to make sure the frame isn’t too big? Such as is it a small space between a window and a door or is there plenty of room for a larger frame and mat? Will there be food or a lot of traffic around the piece? If so, we will offer specific materials and options for safety. If people will pass by the framed piece often, that might lead to it being knocked off the wall or accidentally hit; using these materials will protect the item and the people involved.


There are many acid free and UV protection options available to lengthen the life of your item. This usually raises the price, but in the long run, it does more for your item and frame so you get more for your money. Acid free mats and museum glass are such options that we might suggest. Light, moisture, and temperature all affect items and taking extra measures to protect against these natural problems can prevent yellowing, fading, and deterioration.



We will ask if you have any frame colors or materials in mind. If you don’t, that’s ok. We can suggest ideas and show you by placing different frames and mats with samples around the item, and then you will be able to get an idea of the final looks. Next, we will determine what will be the best way to hold the item securely in the frame. There are also different ways to mount your item on the wall and depending on the size and weight, we will suggest the best way to hang the piece safely. Finally, we may talk about glazing, which is the glass or acrylic options that will cover the item. Depending on your conservation needs and how you want it to look, we can offer a few suggestions to you. Not all pieces need glazing and sometimes glass can cause a glare you might not want, which is taken into account.

Talking with us can take at least half an hour, so plan to stay for a little while to figure out all the details. We finish by getting you a price on site so that we can get the frame started as soon as possible. Depending on the amount of customizing and materials required, we will give you the timeframe for when your piece will be ready.

There’s no need to worry about coming in to order a frame. You can always call ahead if you have any questions or concerns. We will help you every step of the way!

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